Group travelers seeking a great stay

My room was very spacious with a big bathroom, the separate shower and bathtub were something I didn’t expect and added a lot to the comfort,, I appreciated the attention to cleanliness, not a speck of dust anywhere. The restaurant staff, especially Juan, was amazing, went out of his way to make sure we had everything we needed.

The staff is extraordinarily helpful.

During my stay, I encountered a few issues that really soured the experience. The lack of central heating was a surprise, and it left the room feeling uncomfortably cool, especially when it was chilly outside. Additionally, while the hotel is well-maintained, minor malfunctions in the bathroom and the safe in my room added to my frustrations, and I felt these should have been addressed before my arrival.

The facilities are great, with amazing access to the concierge lounge and good snacks throughout the day. The wellness options like the sauna added a perfect touch to my stay, alongside the gym being open 24/7. I also loved the luxurious bathroom setup—seriously the best I've had!

the bathroom bulb was burned out, and I was shocked when no one rushed to fix it. also, the safe didn’t work, just a minor inconvenience in what I thought was a luxury hotel. I almost thought about a glowing review, but then I remembered I didn’t even get an upgrade while barely receiving basic service!

The staff's kindness shone brightly when they surprised me with fresh granadilla, showing attention to detail that made me feel truly valued. Every office building in the area was within walking distance, which made my trip convenient.

Amazing breakfast experience!

a Luxurious suite
b Perfect amenities
c Amazing Club Lounge

a No central heating
b Noise disturbances
c Slow room service

The dining options are exceptional, with a daily Gastronomic Festival in the executive lounge, featuring unlimited food and drinks from various countries. The room was well-appointed, offering great pillows and an impressive shower experience. Additionally, the staff's attentiveness made me feel welcomed throughout my stay.

Wi-Fi was intermittent in speed.

This place was just a great match for a break on a long journey in Bogota with reasonable value. The staff were super friendly and went out of their way to help me arrange a taxi to the airport at night. Make sure to enjoy the lounge offerings in the evening. they had some great food!

the breakfast buffet has an impressive variety of fresh fruits and local dishes. the rooms could use a more modern design.

This place suits me perfectly, offering amenities like a fitness center, indoor swimming pool, and 24-hour reception. The staff once helped me with great info about the town, and another time, they surprised me with fresh granadilla. I highly recommend enjoying the breakfast buffet-it's a good start! I'm definitely coming back for a city trip.

A Memorable Stay

This hotel exceeded my expectations! The staff’s genuine warmth, along with their helpfulness in arranging transportation, made exploring the city so much easier. The food options were remarkable, and the breakfast buffet was a delightful start to each day. Don’t miss out on the fresh Juan Valdez coffee shop next door!

Would definitely recommend for shopping

Fabulous room, fabulous location, with great access to nearby attractions and restaurants, making it easy for us and our group to explore the city and enjoy the vibrant atmosphere, while the clean facilities and welcoming staff added to our overall comfort during our stay.

Breakfast was a fiesta of flavors, with the dazzling local fruits and delicacies being an absolute highlight! Adrianna at the front desk was a lifesaver, helping me secure an early check-in and getting my dress pressed in no time. The staff’s attention to detail, especially the kitchen team bringing me granadilla as a sweet surprise, just wowed me!

Honestly, I can't find a single fault. Maybe the fact that there was no central heating during those cool nights raised an eyebrow, but it didn't dim my experience at all.